Responsible Gambling at Stupid Casino

At Stupid we take safer gambling seriously. We want play to stay fun, so we offer clear tools and guidance to help you control time and spending. This page explains how we protect players, the controls available on your account, common signs of problem gambling, practical tips for staying in control, and where to get help if you need it.

Player protection principles

We aim to reduce harm by promoting responsible play and giving you easy ways to manage activity. We support controlled play through simple, transparent options and by encouraging players to use limits and breaks whenever they feel the need. Our approach respects privacy, fairness and the need for timely support.

Activity-control tools

You can manage your account using built-in safety tools. These include setting deposit and loss limits, taking short account breaks, and requesting longer self-exclusion periods. Limits are applied at account level and are designed to help you stay within a budget that feels comfortable.

Deposit limits

Set daily, weekly or monthly deposit limits from your account settings. These limits take effect immediately and can be lowered at any time. Increasing limits may require a cooling-off period to take effect.

Loss limits

Loss limits let you cap how much you can lose over a chosen time frame. If you hit the limit, play will be restricted until the next period or until you adjust your settings according to our terms.

Time limits and account breaks

Use time limits and short breaks to control play frequency. You can set session reminders, daily play time limits, or take a temporary account break for a set number of days. These features are available in your account controls or through our support team.

Self-exclusion

If you need a longer break, self-exclusion blocks access to your account for the chosen period. During self-exclusion we stop marketing contacts and restrict login. If you have funds in your account, you can request a withdrawal by contacting support; account checks and verification may be required before funds are released.

Recognizing signs of problematic behaviour

Watch for warning signs such as: increasing time or money spent on gambling, chasing losses, neglecting personal responsibilities, or hiding play from friends and family. If you notice these changes in yourself or someone close to you, consider using our tools or seeking professional help.

Practical tips for staying in control

Keep gambling affordable by setting strict deposit and loss limits, use session timers, avoid borrowing to play, and pause play if emotions are high. Discuss limits with a friend or set banking safeguards like separate cards or spending alerts to make sticking to limits easier.

Professional help and support organisations

If you need extra support, reach out to local services and national charities. Canadian resources include ConnexOntario and provincial problem gambling services. International organisations such as BeGambleAware and GamCare also offer guidance and referral information. For urgent concerns contact your local health services or a crisis helpline.