Privacy Policy

This Privacy Policy describes how Stupid collects, uses and protects personal information when you use our online casino services in Canada. We respect your privacy and aim to be clear about what data we collect, why we collect it, and how you can manage your information. This page explains the types of information we process, how we keep it secure, and your rights in relation to that data.

Types of data we collect

We collect several categories of information to operate accounts, process payments and provide support. Information may be supplied directly by you when registering or transacting, gathered from your device during site use, or received from third-party service providers.

Personal data

Personal data includes name, date of birth, residential address, email address, telephone number, and government-issued ID used for identity verification. We also collect payment details such as bank or card information and cryptocurrency wallet addresses when you make deposits or withdrawals.

Technical and usage data

Technical data covers IP address, device and browser information, game activity, session timestamps, clicks, and pages viewed. This data helps us run the site, diagnose issues and improve stability on mobile and desktop.

Transactional data

Transactional data relates to deposits, withdrawals, bonus activity, wagering history and account balance changes. We record these details to manage your account, process payments and meet compliance obligations, including identity checks where required.

How we use your information

We use collected data to create and maintain your account, process payments, verify identity, prevent fraud, comply with legal obligations, provide customer support and respond to requests. With your consent, we may also send service messages and occasional marketing communications. You can opt out of marketing at any time.

Data protection practices

We protect personal information using industry-standard measures such as TLS encryption for data in transit and access controls for stored data. Only authorized staff and approved service providers may access personal data on a need-to-know basis. We maintain internal policies to reduce the risk of unauthorized access, disclosure or loss.

Cookies and tracking technologies

We use cookies and similar technologies to remember preferences, analyse site performance and personalise content. Some cookies are essential for account security and payment workflows, while others are used for analytics and advertising. You can manage cookie preferences via your browser settings or the cookie banner where available.

Information sharing and third parties

We may share data with payment processors, identity verification services, fraud prevention partners, analytics providers and regulatory or law enforcement authorities when required. All third parties we work with are contractually bound to protect your data and use it only for specified purposes.

User rights

You have the right to access, correct or request deletion of personal data, subject to applicable law and our need to retain certain information for legal or compliance reasons. You may also object to certain processing or withdraw consent where processing is based on consent.

Access, correction and deletion

To exercise your rights or request changes to your information, contact our privacy team at [email protected]. We will respond to verifiable requests and explain any limits on deletion due to legal retention requirements.

Privacy policy updates

We may update this policy from time to time to reflect changes in our practices. Notice of material changes will be posted on the site. Continued use of the service after changes are posted constitutes acceptance of the revised policy.